Privacy Policy

Who We Are

Sumbwe Community Hospital operates https://sumbwehospital.org. This Privacy Policy explains how we handle information shared through this website.

Information You Choose to Share

When you use our contact form or contact the hospital through a link on this website, you may choose to provide your name, email address, phone number, and message.

Please do not use the website contact form or WhatsApp to send detailed medical information or to request emergency medical care. For urgent medical needs, call the hospital or seek emergency care directly.

Website Information and Visitor Statistics

Our website is hosted on WordPress.com. WordPress.com may collect basic technical information such as IP address, browser type, device information, pages visited, and the date and time of visits. This helps keep the website secure and helps us understand general visitor activity.

We use visitor statistics to improve our website and understand how people find and use it. These statistics are used in an aggregated way where possible.

Cookies

WordPress.com and other services used on this website may use cookies or similar technologies to provide normal website functions, security, and visitor statistics. You can manage or block cookies through your browser settings, although some parts of websites may not work as intended.

How We Use Information

We may use information you provide to:

  • Respond to your enquiry.
  • Provide information about hospital services, volunteering, partnerships, or projects you asked about.
  • Improve our website and communication.
  • Protect the security and proper operation of the website.

We do not sell or rent your personal information.

When Information May Be Shared

We may share information only when necessary with people helping Sumbwe Community Hospital respond to your enquiry, with service providers that help operate the website, or where required by law or necessary to protect people’s safety.

WordPress.com, operated by Automattic, provides hosting and related website services. Their privacy policy is available at https://automattic.com/privacy/.

Links to Other Services

This website includes links to Facebook, X, TikTok, WhatsApp, and other external websites. Those services have their own privacy practices. Please review their policies before sharing personal information with them.

How Long We Keep Information

We keep enquiry information only for as long as reasonably necessary to respond, maintain appropriate records, meet legal or administrative requirements, and protect the hospital and website from misuse.

Your Choices and Rights

You may ask us to access, correct, or delete personal information you have shared with us, subject to any legal or administrative requirements that apply.

To make a request or ask a privacy question, email info@sumbwehospital.org.

Changes to This Policy

We may update this Privacy Policy when our website or practices change. The latest version will always be available on this page.